The questions kitchen owners actually ask us, answered the way we answer them on WhatsApp.
Grant facts below are from the official GoBusiness EEG pages, checked August 2026. Criteria change — we verify the current terms with you before you commit to anything.
The Energy Efficiency Grant is a Singapore government grant that co-funds energy-efficient equipment for businesses, including commercial refrigerators. It has two tiers: a Base Tier for pre-approved equipment with support capped at S$30,000 per company, and an Advanced Tier with support of up to S$350,000 across both tiers. Applications go through the Business Grants Portal (BGP). Facts as at August 2026, from the official GoBusiness EEG page — criteria can change, and we help you check before you commit.
Under the EEG Base Tier, eligible SMEs can receive support of up to 70% of the cost of pre-approved equipment, and non-SMEs up to 30%, capped at S$30,000 per company (as at August 2026, per the official GoBusiness EEG page). The amount you actually receive depends on your application, so send us the model you are considering and we will help you check the current terms first.
The Base Tier supports equipment on the official GoBusiness pre-approved list. For commercial refrigerators, the published technical bar is a minimum 4-tick NEA rating for regulated commercial storage refrigerators, and inverter technology for other commercial refrigerator types. Every model on our EEG page — 177 across Fukushima Galilei, Berjaya, Kadeka, Uniko and Kojima — is on that official pre-approved list.
Yes. Food Services is one of the EEG's supported sectors and refrigerators are on its supported-equipment list. Per the official criteria as at August 2026, a Food Services applicant must be registered and operating in Singapore under SSIC 56 or 68104, hold a valid Singapore Food Agency licence, have at least 30% local shareholding, and have a group annual sales turnover of no more than S$500 million.
Be careful here — per the official EEG page, the equipment should not be purchased before your EEG application. Once the application is submitted you may purchase before the outcome is known, but if the application is unsuccessful you cannot claim. After approval, you have up to one year to purchase, install and submit claims for reimbursement. Talk to us before you buy: the order of steps decides whether you can claim.
Through the Business Grants Portal (BGP). The flow: confirm your sector's eligibility criteria, choose equipment from the official pre-approved list, submit the application on the BGP, then purchase and claim according to the grant conditions. We help by shortlisting pre-approved models that fit your kitchen and providing the model documentation your application needs.
No — the window is open. At Budget 2026 the EEG was extended to 31 March 2027, and MOF's 7 April 2026 Ministerial Statement announced that the Base Tier will be expanded to all sectors and further extended to 31 March 2028, with details to follow. As at August 2026 the scheme is active.
Food-safety guidance from the US FDA puts the danger zone between roughly 4°C and 60°C — inside it, some bacteria can double in around 20 minutes. A commercial chiller should hold your food safely below that zone, and a freezer far below it. If your current unit struggles to hold temperature, ask us — that is usually the machine telling you something.
Ticks are Singapore's energy-efficiency rating from the NEA registered goods database — more ticks, less electricity for the same cold. Every tick figure on this site comes straight from that registry, including the estimated annual running cost.
Honest answer: it depends on the machine's age, what failed, and what it costs to run. We service what we sell, so we have no reason to push you either way. Send a photo of the unit and what happened, and we will give you a straight recommendation.
Fukushima Galilei — our flagship — plus Berjaya, Kadeka, Uniko and Kojima. We choose, supply, install and service them, and every brand has models on the official Energy Efficiency Grant list.
Yes — island-wide, by the same team that services the unit afterwards. Delivery between 11am and 4pm is free; other timings will be advised. Stairs or over-counter handling may carry an extra charge, so send us photos of the access and we will plan it with the quote. We also supply through approved installers and contractors.
It depends on the brand. Fukushima Galilei plug-in models carry a 10-year refrigerant gas-leak warranty (from April 2025). Berjaya covers the compressor for 1 year; Kadeka covers parts and labour for 1 year. For the other brands we carry, ask us and we will state the terms on the quote. Commercial warranty terms apply — the service after the warranty is what we are here for.
A real person replies, usually the same day. Send the model you are looking at, your kitchen layout or a photo of the unit that failed, and you get a straight answer, not a form letter.
Any fridge can hit a number on its display, so stable matters more than cold: what protects your food is how flat it holds that number through a full service, door after door. Cold is easy. Holding it steady is the hard part.
Not how cold it gets, that is the easy question. Ask how long the unit takes to fully rebuild temperature in the middle shelf after an eight-second door opening during peak service, then ask about the inverter spec, the forced-air pattern, the insulation thickness and what the warranty actually covers. If the rep cannot answer the first one in seconds, that is your answer, and you are welcome to ask us the same questions.
Freezing suppresses bacteria. It doesn’t kill them. At −18°C the cells go dormant, but they revive once the temperature climbs, so a freezer only protects your food while it holds; heat is what kills, and only thorough cooking destroys Salmonella.
Not from the dial or the display; that is one sensor, one location, one moment. Put a wireless thermometer probe in the centre of your busiest shelf mid-rush and leave it for one full service. If you see swings of more than 4°C, your equipment is not protecting your stock, it is just storing it.
One repair is normal. A second or third in a year is the unit telling you it is done. Then the half-price rule: if a repair quote comes to more than about half the price of a new unit, replacing is usually the smarter spend, once you add the downtime and the stock at risk to the repair side of the sum.
More than the repair quote. If your fridge died on a Friday night during dinner service, what would that cost you: the stock that went warm, the plates you could not send out and the downtime while it waits on a part? The quote is for the part; the risk is yours, which is why it belongs on the repair side of any repair-or-replace sum.
Cold, and cold steadily: the US FDA advises keeping eggs at or below 4°C. Keep them in their carton on an inside shelf, not in the door: the door swings the most in temperature, and a cold egg that warms and cools again sweats, which helps bacteria through the porous shell. Refrigeration slows bacteria, it does not kill them, so cook the yolks and whites until firm; only thorough cooking destroys Salmonella.